My Sprint cell service is terrible. I've got about a 60% call drop rate. I can't get reception at my house in suburban San Diego and I can barely get it at work. It drops all the time as I drive around. I've learned the few places around me where the signal stays strong long enough to communicate and I sometimes have to park there to finish phone calls. The instant my agreement is up, I'm sprinting away from Sprint. I'm thinking of moving to Verizon and getting an Envy.