Drilling deeper, we discovered that mobilizing large and costly squads of black belts in some cases actually slows performance improvement efforts. Managers are unsure how best to deploy the Lean Six Sigma experts, and too often black belts treat all problems, big and small, with the same approach, resulting in less-effective solutions. Moreover, they fail to prioritize the improvements that will make the biggest difference.* - actually, this isn't a success story at all.
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