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Saturday, May 13, 2006

Business Marketing Interview – Tropical Fish Store

In an attempt to learn more about retail marketing, I’ve embarked on a series of interviews with local businesses. Here is what I discovered from one such interview.
Neon tetras! I had missed seeing them for years. For me, there is little in the natural world more beautiful than a school of neons. That alone was worth a visit to this store. It was a very modest store, small by tropical fish store standards. There was a single owner and no employees.

He had been at this location for over a decade. Most of his business came from the phone book, walk-ins or word of mouth. On occasion he advertised in bulletins at a local school. He was very reluctant to talk about his business.

One product he sold was uncommon – koi. Koi are large and require an unusually large tank that most stores don’t have. If I had been in his position I might consider working local home and garden shows or advertising in koi magazines. He might already be doing that.

He was not a very good ambassador for his store.

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2 comments:

  1. Was it clear as to why he didn't want to talk about his store. Was it just that he wasn't gregarious?

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  2. Anonymous5:01 PM

    We offer the only marketing engine "Fish Market" specifically tailored for the Tropical Fish Store owner. The tropical fish industry is a VERY unique industry that requires very specific data to execute marketing effectivly. You can drop me an e-mail if you are interested in learning more about it. sales@LFSLocator.com

    Cheers,

    Clay

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