I want to work this out a little more, but I don't have the time today. Instead, I'll just make the point that if you're losing customers, you might want to show some appreciation for them once in a while instead of every homily being a list of things we need to improve.
|Looking out on his players who face the coming week as definite underdogs, Knute delivers a rousing speech.|
"You guys are the worst. The. Worst."